Commitment to Quality – RAYCOP Limited One Year Warranty
The warranty period is valid one year from the date of original purchase. Follow the instructions below.

  • Locate original sales receipt and make note of your model and serial number.
  • Call RAYCOP at 866.8RAYCOP or 866.872.9267 from
    9am to 5pm M-F PST, or email us at
  • You will be asked to provide your name, address, date of purchase, model and serial number.
  • RAYCOP will arrange shipping boxes to be sent to your home to recover the product. Simply follow the instructions inside the box on how to send the device back to RAYCOP.

RAYCOP warrants its product to be free from defects in material and workmanship for a period of one year from the date of the original purchase from RAYCOP or an authorized RAYCOP distributor.

of purchase is required for all warranty claims. This warranty does not cover damage, defects or failure caused by or resulting from accident, external destruction, alteration, modification, abuse, misuse or misapplication of this product. Please review all information carefully to ensure RAYCOP was used as intended.